Returns & Exchanges

Our Returns Policy

We want you to love your Tan Fan Co products. If something isn't right, here's how returns and exchanges work.

How to Start a Return

• Contact our customer support team to let us know what's going on and request a return.
• Once approved, send the product back to our warehouse at the address provided by our team.
• The product must be in its original packaging and in perfect, untouched condition.

Once We Receive Your Return

After we receive and inspect the returned item, we'll send out your replacement or new product.

Please Note

• Items that are opened, used, or not in original packaging cannot be accepted for return.
• Please keep proof of postage until your return is confirmed as received.

If you have any questions about a return or exchange, reach out to our support team at glow@tanfanco.com and we'll be happy to help.